SMART SPACES

AI ENABLED APP TO MANAGE RESOURCES & ASSETS

hero-image

Botnotch is an Integrated Maintenance System that empowers the stake holders with efficient management facilities and Assets Management

Botnotch also provides System Integration Services around Smart Spaces Projects.

Team Botnotch was behind the successful first ever wired football world cup – FIFA 2022 Qatar. Botnotch’s IoT enabled devices and AI driven Apps made it possible to managing 2.45 million viewers with the Football world cup staff working round the clock.

Botnotch is an exclusive monitoring tool to manage, prevent, track and alert the management team from the entry to exit of a viewer. With the help of Botnotch it was possible to manage and allocate the limited resource, the staff. It provides a complete set of tools to process work order, end to end asset management and prevent, manage, monitor and avert any unforeseen incidences using incidence management.

Botnotch platform covers Data Security, Automated SOP Execution, E-Commerce, Payments Management, AI/ML Health and Safety, UEBA and Data Lake, IDAM, Cloud & IoT Security, Application Security & GRC

Revolutionizing Travel with Cutting-Edge Technology

We blend cutting-edge technology with deep domain expertise to revolutionize the travel industry. Our mission is to empower travel agencies, TMCs (Travel Management Companies), consolidators, and OTAs (Online Travel Agencies) to deliver unparalleled travel experiences.

By offering boutique travel e-commerce solutions, we streamline booking processes, enhance user experience, and drive business growth.

  • Innovative travel tech solutions for a seamless shopping, booking, and ticketing experience
  • Empowering travel agencies with cutting-edge e-commerce platforms
  • Revolutionizing corporate travel with advanced integration technologies
about-image

AI-Driven Platforms

Our platforms leverage advanced AI technology to enhance accuracy and optimization in development work. This allows us to integrate APIs at 30x the speed, ensuring rapid deployment of new features and quick time-to-market for our clients. Our AI-driven approach guarantees efficient, innovative solutions, including brand new API integrations, making our platforms exceptionally effective.

about-image

B2C Platform Development Solutions

Expand your reach and enhance your service offerings with our B2B2C solutions. We provide robust platforms that connect travel agencies and consolidators directly with end customers, enabling seamless booking and management.

Key Features:

  • Advanced online booking engine with modules for flights, hotels, transfers, sightseeing, and packages.
  • Integration with leading GDS systems: Amadeus, Travelport, Sabre.
  • Connectivity with third-party APIs/XMLs and LCCs.
  • Comprehensive travel information aggregation and distribution.
  • User-friendly interface for seamless booking and management.
  • Revenue Management Rules Engine for optimizing pricing strategies.
  • Commission Tracking for managing agent commissions.
  • Supports global markets including North America, South America, Middle East & North Africa, Europe, South East Asia & Indo-Pacific.
about-image

B2C/OTA Platform Development Services

Transform your business with our B2C travel e-commerce solutions designed for OTAs and direct consumer sales. Our platforms offer intuitive interfaces, powerful search capabilities, and secure payment integrations, making it easy for travelers to find and book their perfect trips.

Key Features:

  • Intuitive interfaces for easy navigation and booking.
  • Powerful search capabilities for finding the best travel options.
  • Secure payment integrations for safe transactions.
  • Ability to book flights, hotels, car rentals, activities, and tours in one place.
  • Personalized travel experience with tailored recommendations.
  • Search Rules Engine for customized search results.
  • Mobile-friendly platform for on-the-go bookings.
about-image

Corporate Travel Platform Development

Optimize your corporate travel management with our advanced platform development services. We create customized solutions that streamline travel booking, expense management, and reporting for corporate clients.

Key Features:

  • Policy Compliance Engine: Ensures adherence to corporate travel policies.
  • Multi-Level Approval: Facilitates multi-tier approval processes.
  • Travel Arranger Dashboard: Provides a centralized platform for managing bookings.
  • Custom Solutions for Various Industries: Tailored travel solutions for Marine Travel, Oil & Gas, and Energy sectors.
  • Revenue Management Rules Engine for optimizing pricing strategies.
about-image

Agent Workspaces

Empower your travel agents with our innovative workspaces that bring together rate and fare content from around the globe. Through integrations with GDS, third-party suppliers, LCCs, and NDCs, our agent workspaces provide a centralized platform for efficient booking and management.

Key Features:

  • Centralized platform for efficient booking and management.
  • Access to global rate and fare content.
  • Enhanced productivity and accuracy for travel agents.
  • Wide range of travel services: flights, hotels, car rentals, activities, and tours.
  • User-friendly interface for easy management of travel itineraries.
  • Tools for improving customer service and satisfaction.
  • Revenue Management Rules Engine for optimizing pricing strategies.
  • Commission Tracking for managing agent commissions.
  • Search Rules Engine for customized search results.
about-image

Advanced Analytics and Reporting

Leverage the power of data with our advanced analytics and reporting tools. Our platforms provide deep insights into customer behavior, booking patterns, and market trends, helping travel agencies make informed decisions and tailor their offerings.

Key Features:

  • Real-Time Analytics: Monitor and analyze booking data in real-time to quickly adapt to market changes.
  • Customizable Reports: Generate detailed reports tailored to specific business needs and KPIs.
  • Predictive Analytics: Utilize AI to forecast trends and optimize inventory and pricing strategies.
about-image

Customer Relationship Management (CRM)

Our integrated CRM solutions help travel agencies manage and nurture customer relationships more effectively. Track interactions, manage customer data, and personalize communication to enhance customer satisfaction and loyalty.

Key Features:

  • Centralized Customer Database: Store and manage customer information in one place.
  • Personalized Marketing Campaigns: Tailor marketing efforts based on customer preferences and behavior.
  • Automated Communication: Set up automated emails and notifications to keep customers informed and engaged.
about-image

Mobile Solutions

In the fast-paced world of travel, mobile accessibility is crucial. Our mobile solutions ensure that travelers and agents can access necessary information and services anytime, anywhere.

Key Features:

  • Responsive Design: Platforms that work seamlessly across devices.
  • Mobile Booking Apps: Customizable mobile apps for easy booking and itinerary management.
  • Push Notifications: Keep travelers updated with real-time alerts and reminders.
about-image

Security and Compliance

We prioritize the security and compliance of our platforms to ensure the protection of sensitive information and adherence to industry regulations.

Key Features:

  • Data Encryption: Ensure that all customer data is securely encrypted.
  • Compliance with Industry Standards: Adherence to GDPR, PCI DSS, and other relevant regulations.
  • Fraud Detection and Prevention: Advanced tools to detect and prevent fraudulent activities.
about-image

Support and Training

Our commitment to customer success extends beyond platform deployment. We offer comprehensive support and training services to ensure that our clients can fully leverage our solutions.

Key Features:

  • 24/7 Customer Support: Access to round-the-clock support for any issues or questions.
  • Training Programs: Tailored training sessions to help your team master our platforms.
  • Continuous Improvement: Regular updates and enhancements based on client feedback and industry developments.
about-image

Innovation and Research

We are dedicated to continuous innovation and research, exploring emerging technologies and trends to keep our clients at the forefront of the travel industry.

Key Features:

  • AI and Machine Learning: Ongoing development of AI-driven features to enhance platform capabilities.
  • Blockchain Technology: Exploring blockchain applications for secure and transparent transactions.
  • Virtual and Augmented Reality: Integrating VR and AR to offer immersive travel experiences.
about-image
Services

Data Security

Our Data Security feature puts in place the practice of protecting digital information from unauthorized access, corruption or theft throughout the entire lifecycle. Data Security covers hardware, software, storage devices, and user devices. It brings under its fold access and administrative rights aligning with the company’s policies and procedures.

Data Security includes Protection, Detection, Verification & Reaction. It provides effective security on site, or off site and on business of any size and magnitude spread across multiple geographic locations. Our Data Security feature protects your data from attacks that can encrypt or destroy data, such as ransomware, as well as attacks that can modify or corrupt your data.

Our stand-alone Data Security features secures your information, prepares your systems ahead of threats and maintains the privacy of the data. This puts in place Encryption, which is crucial, especially in the event of a data breach, when ab attacker manages to gain access to the data, encryption will protect anyone from reading without the decryption key. It also shields your system from accidental data exposure, phishing attacks, insider threats, malware and ransomware.

about-image
Automated SOP Execution

Work Order Management

Work Order Management allows one to assign work orders to contractors and end-users with a priority-based escalation facility.

An automated workflow process is in place to manage from creation to closure of a work order and on-site validation is also done. Comprehensive data maintenance with easily accessible filtering options is provided.

SLA based automation to ensure timely completion of tasks.

Work Order Management also takes care of Preventive Maintenance Schedule, Review and approval of word orders and acknowledgement of the closure of work orders.

about-image

Mobile Access & Field Operations

Mobile Apps are comfortable for technicians, facility managers, and end-users for on-the-go access.

Immediate data input from onsite data collection can be updated directly from the field

QR/Barcode Scanning provides instant asset tracking and information retrieval.

Real-Time Notifications on alerts, reminders, and updates are delivered directly to mobile devices.

Field Image & Video Upload helps in visual evidence capture for work order validations.

Location-Based Services creates Geofencing, access restrictions, and location-based task assignments.

Offline Mode lets the resources continue operations without internet and sync when reconnected.

about-image

Incident Management

Incident management process handholds the IT Operations teams to respond to an unplanned event or service interruption and restore the service to its operational state.

Incident management has in it a series of steps taken to identify, analyse, and resolve critical incidents, which could lead to issues in the organization if not restored.

Incident management starts with identifying risks, ensures consistent process is in place, mitigates risks, avoids costly downtime, enhances agility, delivers faster response time with effective communication.

about-image
E-Commerce & Payments Management

This feature manages the buying and selling of goods and services over the Internet. It handles a range of online transactions, including online shopping, electronic payments, B2B sales, subscriptions for software, services, and consumer goods; online auctions and kind of buying and selling.

The E-Commerce platform supports the most popular global e-commerce payment methods available today. The most common payments include Credit and Debit cards, Digital Wallets, Bank Transfer, Cash on Delivery, Mobile Payments, Buy now – Pay Later, Cryptocurrency and Prepaid Cards and Coupons.

The end-to-end encryption, two-factor authentication and fraud detection offers the E-commerce businesses a secured payment method that protect both themselves and their customers from fraud. Your online store at convenience is what our platform offers.

about-image
AI/ML Health and Safety

The implementation and usage of AI for health and safety in the working environment is a significant shift in today's organisations employee welfare strategy. Adopting AI-driven solutions offer predictive maintenance, real-time risk assessment, virtual reality training, and wearable devices to enhance workplace safety, mitigate risks, and boost productivity.

AI transforms workplace health and safety by having in-place innovative applications, data-driven insights, and proactive measures. This helps organisations to assess the risk and prevent any accidents.

Our platform offers automated safety checks and predictive modelling leveraging AI-driven systems for continuous monitoring, real-time responses, by revolutionising workplace safety practices. Wearable devices and sensors enable real-time worker health monitoring. This empowers employers and employees to prioritise health and safety for increased productivity and job satisfaction.

The real-time visual data analysis proactively addresses safety challenges and protect the well-being of their employees. Collaborative robots, or cobots, can adapt to diverse environments, ensuring health and safety in the workplace across numerous industries. AI-driven training is emerging as a game-changing approach to enhancing workplace safety and additionally by using VR training to educate employees on hazardous situations.

Exoskeletons and assistive devices have been designed to provide physical support and assistance, reducing strain and fatigue and even enabling individuals with physical disabilities to perform tasks they previously found challenging.

about-image
UEBA and Data Lake

User and Event Behavioral Analytics - UEBA uses machine learning and deep learning to model the behaviour of users and devices on corporate networks. It identifies abnormal behaviour, determines if it has security implications, and alerts security teams.

UEBA feature seeks to detect even the tiniest of unusual behaviours and prevent any small phishing scheme from escalating into a massive data breach. The UEBA solution can have a tremendous impact on the security.

With a UEBA solution, current user and entity behaviours are continuously compared to their individual baselines. The UEBA cyber threat intelligence platform then calculates risk scores and identifies if any behaviour pattern anomalies or deviations are risky.

UEBA informs security teams of loopholes and weak points in their systems, thus reducing the potential for cyberattacks by reducing the overall attack surface. UEBA can reduce the manual workload of security teams by implementing automation and machine learning to identify and validate threats. Data lakes provide a complete and authoritative data store that empower UEBA, business intelligence and machine learning. Data Lakes can store large amount data in their native raw format and help in understanding the behaviour and patterns.

UEBA platform can monitor large numbers of cloud assets, that are used remotely and dynamically, which is a difficult to analyse with the traditional security tools. UEBA can look at cloud-based assets and discover if, as a group, they are acting normally or abnormally.

about-image
Central Command Centre

Asset Management

Asset Management helps you manage the assets by classifying them into multiple categories and subcategories.

Once an asset is classified it is labelled with QR code for identification and tracking.

The maintenance and upkeep are done by scheduling alerts. Assets can be managed by providing role-based user access and transfer of ownership.

Assets are listed, maintained, monitored and track throughout its life cycle.

about-image

Command Centre/Video Walls

The command centre empowered with Video walls ensures a smooth management.

The video wall with it’s collection of screens that are combined/tiled together createe one large display. Typical display technologies used include LCD, direct LED tiles, rear-projection and laser displays.

The purpose for using video walls varies depending on the industry. Using the video wall in the command centre would help manage monitor any segment in corporates, hospitals, retailers, government offices, churches, schools, casinos and hotel receptions.

about-image
Cloud & IoT Security

BotNotch gives the Cloud Advantage. It emphasizes the benefits of a cloud-based solution, including accessibility and scalability.

The clous based app makes it universally available and use via web browser or mobile app, ensuring flexibility and convenience.

While it is globally available on the cloud, the highlight is the software's adaptability to local regulations and needs, e.g., access within Qatar.

about-image
Application Security & GRC

Governance, Risk, and Compliance - GRC is a structured way to align IT with business goals while managing risks and meeting all industry and government regulations.

GRC’ It also helps improve decision-making and performance through an integrated view of how well an organization manages its risks.

With the increasing reliance on software and information systems across all industries, organisations face increasing challenges in ensuring security, privacy, and regulatory compliance. The Zero Trust architecture is one example of how organisations can address these security challenges in their technology environments.

Every access request to technology resources, whether internal or external, is verified to ensure that only authorised individuals and devices can access the necessary information. This process aids in safeguarding against both internal and external threats.

Good governance includes ethics and accountability, transparent information sharing, conflict resolution policies and resource management

By implementing GRC, organisations get to stand on data driven decision making and improved cyber security.

The key stakeholders know all cross-functional collaboration across different departments that practices governance, risk management, and regulatory compliance. Senior executives who assess risks while making strategic decisions, legal teams that help businesses mitigate legal exposures, finance managers & HR executives who deal with confidential recruitment information will all be backed with data.

about-image
Sports & Event Management

    IDAM - Identity Access Management

    IDAM brings in all the users and staff members into the system.

    IDAM is a master management tool that helps to manage, monitor, allocate, locate the staff members.

    Once a staff member is registered, role can be assigned, shift maintained through IDAM. From allocation of a resource to a particular stadium to locating a resource in the stadium reallocating a resource to a different place can be easily managed using IDAM.

    The resource with access rights will be able to manage and track assets using ATS and personnel using PTS

    about-image

    TES - Ticket Enablement System

    The moment a viewer / football fan buys a ticket the Ticket Enablement System aka TES using its application interface captures the viewer’s personal data, ticket number, seat near, match, showtime info and uploads into the database.

    This data is used by turnstile to validate a viewer when they enter the stadium.

    TES also sends the viewer updates on showtime, entry gate, date and time, seat no, stand and other info.

    Once the viewer enters the stadium they can use the Way-Finding app to find their seat.

    about-image

    MAS - Mass Access Service

    In TES, tickets are either created manually in the forms or imported in bulk.

    Few hours before the commencement of the match all the tickets will be uploaded to turnstiles.

    Moment the tickets are uploaded to Turnstile, it will appear in MAS, if the ticket is available in MAS from that minute the ticket holder can pass through the turnstile.

    In case if a ticket holder is associated with some crime or in illegal activity, his entry can be blocked from MAS.

    Due to some issue if an event is postponed or moved to some other venue then all the tickets can be updated or notified on the relevant time and venue through MAS.

    MAS can give the actual number of attendees with the count of tickets swiped in through the turnstile against the tickets sold.

    about-image

    SNS - Special Need Service

    People with special Needs can opt for steward services as and when they book their tickets or later.

    Special Needs of different types are provided, and the fan can select the relevant type and book the service.

    Stewards can also register to offer their services. Based on the request by a fan with special needs the available list of stewards is scanned and a profile that meets the requirement is allotted. The App gives the meeting point and time and tracks the movement from then on.

    The user can book, cancel or avail the services of steward. The entire process is tracked, and report generated.

    about-image

    ATS - Asset Tracking System

    The assets in the stadium are mapped, recorded and tracked using the Asset Management System.

    AMS provides a tag to the asset and records the MAC ID of the Asset. Using Wi-Fi, boundaries are set for the movement of asset. When the asset moves out of the defined boundary the system generates an alert and tracks the movement of asset.

    about-image

    PTS - Personal Tracking System

    The staff members are tracked, managed and monitored using the Personal Tracking System.

    This helps the organisers to easily track the location of a particular staff member and also to depute resource from one location to another in times of emergency, thereby enabling an efficient staff management system in place.

    The personnels are tracked using tags and RTLS. They are mapped using real-time MAPs and monitored using AI enabled cameras.

    about-image

    CMS - Crowd Management System

    The app monitors the movement of the fans inside the stadium. In the spur of the moment, when the fans gravitate towards a corner the special AI enabled camera reads the number of faces and generates alert when it exceeds the permissible limit.

    This helps the organisers manage the crowd and move to the exact location to disperse the crowd.

    This is achieved by using Real Time Locating System, 2D and 3D Maps to locate resources, Digital Layout of the site.

    about-image
    Products
      About Us

      Botnotch Software Design WLL.

      We are a leading innovator in the digital solutions domain, fuelled by a passion towards implementing the cutting-edge technology. We specialize in developing advanced solutions using AI, IoT and bot. These solutions enrich user experience, streamlines processes, and bolster online security. We are known for our strengths in delivering solution in niche area within a short span of time.

      Botnotch was part of the world’s first ever wired Football World Cup, FIFA 2022, Qatar. We managed the entire asset management, command centre and crowd management.

      Committed to excellence, we aim to be the foremost choice for businesses seeking transformative, reliable, and secure digital solutions in an ever-evolving technological landscape.

      Welcome to the future of digital innovation with Botnotch.

      shape
      Our Team

      Meet The Team

      Meet the exceptional team behind Botnotch Technologies — a diverse group of passionate professionals dedicated to driving digital innovation

      team
      shape shape
      Shiva
      team
      shape shape
      Swami
      team
      shape shape
      Sai
      Contact Us

      Let’s talk!
      Love to hear from you!

      Our Location

      S-26, Sports Accelerator, Qatar Business District, Doha, Qatar

      How Can We Help?

      swami@Botnotch.com

      sai.prashanth@Botnotch.com

      Send us a Message